Covid-19 business practice alterations

All of us have been affected by the coronavirus (COVID-19) pandemic.

I have missed being able to offer you the treatments that I know you love, and I am looking forward to seeing you again as soon as possible.

My priority is to keep you as safe as possible, and prior to re-opening the salon I have implemented a number of changes which I would like to make you aware of. During the time that time to relax has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. I have since made a number of changes in the way that we operate that you will notice when you next appointment.

Booking Appointments

If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come into work. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again.

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise me as possible and cancel your appointment. I have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness/ other.

For your safety and to maintain social distancing, I will attend your appointments as close to the appointment time as possible.

I have increased the frequency of cleaning the car and kit bags wiped clean using disinfectant products between each client.

All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.

Wherever possible I will utilise environmentally friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.

I may hand offer you hand sanitiser before your treatment or you're more than welcome to wash your hands.

I will understand and not be offended if you wish to wear a face mask or wear disposable gloves when I visit you and during your treatment is this is appropriate.

Please don’t be surprised or be upset I use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves and facemasks where appropriate.

I can confirm that the laundering of salon towels and uniforms is a priority I can assure you that all salon laundry is washed at 60 degrees C.

All disposable items are bagged and safely removed from the treatment area between each client.

I have carried out a risk assessment on all treatments and I am confident that I can continue to provide these safely.

I understand the importance of hand hygiene and we will ensure that I wash our hands in according with NHS recommendations before the start of your treatment. I may ask to use your sink.

I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let me know and I will do what I can to satisfy you.

In order to keep contact to a minimum please I ask that you pay via bank transfer before the treatment. if this is not available for you I will still accept cash and cheque.

All of these procedures have been implemented for your safety and mine. I will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.

Thank you for your understanding.